Frequently Asked Questions

Here's why we designed it this way:

• You control your costs: With your own API key, you only pay for what you use directly to Anthropic. No markups, no hidden fees.
• Enterprise security: Your data goes directly to Anthropic's servers, not through our infrastructure. Your diagrams and descriptions never touch our servers.
• Unlimited usage: No artificial limits. Create as many diagrams as you need.
• Latest AI models: You automatically get access to the newest Claude models as Anthropic releases them.

Getting your API key is simple:

1. Go to console.anthropic.com
2. Create an account (if you don't have one)
3. Generate an API key
4. Add it to JustVision settings in your Confluence/Jira instance

What about costs? Claude API usage is very affordable. For typical diagram creation, you're looking at $0.01-0.05 per diagram. A team of 10 creating 50 diagrams a week typically spends $10-25/month in API costs.

JustVision can create virtually any type of diagram used in software development and business documentation:

• UML Diagrams: Class diagrams, sequence diagrams, state machines, activity diagrams, component diagrams
• Architecture Diagrams: System architecture, network diagrams, deployment diagrams
• Flowcharts: Business processes, decision trees, workflow diagrams
• Data Models: Entity-relationship diagrams (ERDs), database schemas
• Organizational: Org charts, hierarchy diagrams
• Marketing Visuals: Banners, icons, infographics

If you can describe it in plain English, JustVision can create it.

JustVision is the only AI-first diagramming tool built specifically for Confluence and Jira. Here's what makes us different:

vs. Traditional Tools (Draw.io, Gliffy):

• No manual positioning or drag-and-drop needed
• Instant diagram generation from text
• Updates in seconds, not hours
• AI understands context and relationships

vs. Syntax-Based Tools (PlantUML, Mermaid plugins):

• No syntax to learn—use plain English
• Non-technical team members can create diagrams
• AI handles layout and styling automatically
• Can still import and work with existing PlantUML/Mermaid code

vs. Generic AI Tools:

• Built specifically for Confluence and Jira workflows
• Direct embedding—no export/import steps
• Understands software development terminology
• Optimized for technical documentation

Absolutely! JustVision makes editing incredibly simple:

• Conversational editing: Just say "add a new state called Processing" or "make the arrows thicker"
• Regenerate instantly: Update your description and regenerate the entire diagram in seconds
• Iterative refinement: Keep refining until it's perfect
• No manual repositioning: AI handles all layout adjustments automatically

This is one of JustVision's biggest advantages—changes that would take 30 minutes in traditional tools take 30 seconds.

Yes! JustVision fully supports direct use of diagram syntax:

• Use syntax directly: Write PlantUML, Mermaid, or GraphViz code just like you always have
• Or use plain English: Let AI generate the syntax for you—your choice
• Import existing diagrams: Your current syntax-based diagrams work as-is
• AI enhancement: Use plain English to modify existing syntax diagrams
• Convert between formats: PlantUML → Mermaid, or vice versa
• Export in any format: SVG, PNG, PDF

The best of both worlds: Power users can write syntax directly for precise control. Everyone else can use plain English for instant results. Mix and match as needed.

30 days, fully featured. No credit card required to start.

During your trial:

• Full access to all features
• Unlimited diagrams (you only pay for your API usage to Anthropic)
• No watermarks or limitations
• Full support

After the trial, plans start at $10/user/month for the app license. Remember, you'll also need your Anthropic API key (typically $10-25/month for a small team).

Extremely secure. Here's our security model:

• Direct API calls: Your descriptions go directly from your browser to Anthropic's servers using your API key
• No data storage: We don't store your diagrams or descriptions on our servers
• Respects Confluence/Jira permissions: All access control is enforced by Atlassian
• SOC 2 compliant infrastructure: Anthropic (Claude) maintains enterprise-grade security
• Your API key, your control: You can revoke API access at any time

For enterprise customers, we also support private cloud deployments.

Great question! While Claude AI is remarkably accurate, here's how we handle edge cases:

• Instant regeneration: Don't like the result? Click regenerate for a different interpretation
• Refine your description: Add more details to guide the AI more precisely
• Conversational fixes: Say "the arrow should go the other way" and regenerate
• Manual fallback: You can always export and fine-tune in your preferred tool

In practice, 90%+ of diagrams are correct on the first try, and refinement takes seconds.

Yes, absolutely. JustVision is designed for commercial use:

• Create diagrams for client deliverables
• Use in proposals and presentations
• Include in product documentation
• Generate marketing materials

Your license includes commercial use rights. All diagrams you create are yours to use however you need.

Getting started takes less than 5 minutes:

1. Install JustVision from the Atlassian Marketplace
2. Get your Anthropic API key from console.anthropic.com
3. Add the API key in JustVision settings
4. Create your first diagram by describing what you need

That's it! No training required. If you can describe what you need, JustVision can create it.

Start your free trial now →

We're here to help! Reach out through:

• In-app support: Available directly in JustVision
• Documentation: Comprehensive guides and examples
• Email support: Usually respond within 24 hours
• Community forum: Share tips and tricks with other users

Enterprise customers get priority support with dedicated success managers.